Think Big, Work Local

Help Desk Support Officer

Help Desk Support Officers assist other council staff with computer issues, and help with software and hardware upgrades, and the recovery of data back ups.

Training available in Tasmania

  • Certificate III Information Technology Digital Media and Technology see for example TasTAFE.


Job titles can vary a lot. If you are uncertain about what an advertised job involves, obtain a copy of the Position Description or similar, or contact the specific council advertising that job.


Information on training courses and providers are examples only. You should make further careful inquiries with potential training providers about cost and quality before committing to any training. For further information on entry requirements for advertised jobs, contact the relevant council . Use the links to professional associations described in meet the people for additional information. Relevant training providers are encouraged to approach LGAT with requests to link their web pages to ours.