Think Big, Work Local

Customer Services Officer

Customer Service Officers receive, answer or refer phone and front counter inquiries about a variety of council services and council requirements. Customer Services Staff also provide a range of information to the public and accept payments.

Training available in Tasmania

  • Certificate II, III or IV Business, see for example TasTAFE.


Job titles can vary a lot. If you are uncertain about what an advertised job involves, obtain a copy of the Position Description or similar, or contact the specific council advertising that job.


Information on training courses and providers are examples only. You should make further careful inquiries with potential training providers about cost and quality before committing to any training. For further information on entry requirements for advertised jobs, contact the relevant council . Use the links to professional associations described in meet the people for additional information. Relevant training providers are encouraged to approach LGAT with requests to link their web pages to ours.